Building A Tree Service Made To Last

Timber Works Tree Care
April 21, 2017

The success of every business shares common, necessary components. Some of the bedrocks of a thriving company are: quality service, industry expertise, and customer satisfaction.

Identifying these similarities between businesses, we decided to do some research focused only on tree service companies and investigated what common factors go into building a tree service made to last.

Tree service businesses have some needs unique to its industry, which is why we wanted to explore what recurring themes were key to success.

As a result our curiosity, we reached out to the experts in the tree service industry and asked for their insights into the top 1 – 3 things that fueled the success of their tree care company. Here’s what we found:

Tarzan Tree Removal, LLC
tarzantreeremoval.com

Through SEO magic and tons of content, I show up on Google for many search terms in my industry and area. I also have great relationships with my clients who gave me great reviews, along with referrals.”

TreeStuff
www.treestuff.com

Arborist Now
www.arboristnow.com

Landscape Leadership
www.landscapeleadership.com

Invest in your people…all of them. Have a culture of learners and teachers. Your team’s job is to educate customers, prospects and one another. Whether they are in the field, sales, or office, push your team to learn more not just to improve their arboriculture knowledge, but to also learn practical selling and communication skills. It’s everyone’s job to sell, so create an organization that has team members constantly looking for new business opportunities.

It’s important to provide a lot of useful (and enjoyable to read), in-depth (700 words or more) answers to common questions.”

1) Dedication to Outstanding Customer Service

So the experts all agree: customer satisfaction is the most important key to business success, especially in a service industry like tree care.

You need conscientious associates on your team, and people who are willing to put in the effort to learn, become experts at what they do, and who devote 100% of their energy into their projects every time.

2) Referral Program and a Culture of Sales

With (small business) tree service companies, there isn’t a “sales team,” so it is important to foster a culture where your employees are educated on the services and pricing of your company so that they can constantly be helping to promote and sell your business.

Additionally, a referral program is a great way to turn your happy customers into a motivated sales force.

3) SEO and Content Marketing

Ranked third on the list was advertising, which can be done in a variety of ways: word of mouth, ads online, and SEO-driven answers to common questions. While these more traditional advertising campaigns definitely take a back seat to genuinely pleasing the customer, these are vital to success.

In order to build a tree service made to last, you need to have your customers coming back to give you great reviews, while also pursuing SEO-driven avenues as well.

Creating a company culture of hard work and customer satisfaction takes some effort, but it will ensure that your tree service does more than just exist for a couple of years – it will enable your tree service to succeed, grow, and thrive.

What do you think are the most key components of a successful tree service company? What elements have helped fuel your tree care company? Share your advice and experience in the comments below!

Client Reviews

Timber Works Tree Care

4.9

Based on 72 reviews

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Timber Works Tree Care

5.0

Based on 18 reviews

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Timber Works Tree Care

5.0

Based on 206 reviews

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Timber Works Tree Care

5.0

Based on 39 reviews

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Timber Works Tree Care

5.0

Based on 36 reviews

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Timber Works Tree Care

5.0

Based on 5 reviews

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Barbara Frye

1701354299

I highly recommend Timber Works Tree Care. I recently had several overgrown white pines and cypress trees removed and the stumps ground down. From meeting with the owner of the company for an estimate, to conversations with the crew on site to do the work, every person was polite and professional, and very knowledgeable.The crew arrived on site promptly, and took care of the job. I was very happy with the removal of the trees, and the stump grinding and the clean up of the property. And, the cost for the service was very fair and reasonable. Once again, I would for sure recommend this company.

Terry Williams

1701205730

This is my second time using Timber Works. It was a delight to watch them work. My trees look great and that nasty hornet's nest high in the sky is gone. Great job!

Johnny Six

1700683251

Timber works did a fantastic job at my house. I had a few trees leaning towards the house that made me lose sleep at night, including a large dead Ash. I contacted them and their office got back to me in a very timely manner.Scheduling was fast and easy. The turn around time from inspection, appraisal, confirmation, to the day of service was pleasantly faster than I expected. The Tree Care Adviser George came out to do a inspection, he was very professional and informative when discussing the job and he got me a same day quote.The two guys that came out for the service were awesome!, to say the least.😁 They did a wonderful job cutting everything in manageable pieces of wood and made me feel at ease with there professionalism.Good service is important to me, and the employees of Timber Works show they care about their job and enjoy what they do. The great attitude they display tells me a lot about this company and their commitment to fantastic customer service.Thanks to Timber Works and their fantastic workers, I can finally sleep better at night.I highly recommend them for any tree service.

dragonmom100

1700596072

This was an excellent company to work with from start to finish. We bought a new house with a lot of trees and were able to get Mac out before we moved in to assess the trees and give us recommendations for pruning and removal. We got an estimate the same day and were able to schedule the same week. We had six trees removed and the rest of the trees pruned and thinned. The guys were efficient and left the property clean. It looks so much nicer from the curb but also enhanced the view. Very happy and highly recommend Timber Works.

Charles Warren

1700073655

We have nothing but great things to say about our experiences with the team at Timber Works. We have had them to come out several times to help us with land clearing, tree and branch removal, and chipping projects, and they have always done a great job. They are knowledgeable, skilled at taking done trees safely and with minimal if any collateral damage to surrounding vegetation and structures, always work efficiently, and clean up thoroughly after the job is complete. We will continue to use Timber Works for any future tree removal projects we may have,

jeanne trabulsi

1699971121

Licensed, Bonded, and Insured!Competent.Does it right the first time.Pleasant and thorough.Good follow-through and follow-up.Will recommend.Will use again.

Nichole Parker

1699546902

This company and every staff member that we have had contact with was the most professional, courteous, knowledgeable, prompt and friendly people that we have dealt with in a long time. We are always impressed with customer service especially when it is coming from a younger generation as this is hard to find.Everyone from the first visit to the last was pleasant and professional. We felt like everyone truly cared and took pride in their work. We felt like everyone strived to please us as their customer as far as what we wanted, expected and how we felt about the completed job. They truly wanted to do a great job!It is very hard to find companies and people of this nature!! Too often “people” complain but don’t take the time to compliment. Well this company/crew deserve to be recognized for the great people and employees that they are!!

diane benson

1698953300

Timber works did an amazing job clearing our property. They cleared the entire perimeter of our property to expose our beautiful view. They Left some of the trees neatly cut for us, arrived on time, and were so kind. I would highly recommend them!

Kristie Douglas

1698422910

TOP-NOTCH! These gentlemen are professional, responsive, knowledgeable, personable, affordable and efficient! This team is a prime example of a Company that truly CARES about you and your needs, and go the extra mile without nickel and diming. I have met with so many other companies over the year ... most were highway robbery with their fees and recommendations. "Thank you!" for taking care of my headache. :)

robert Fales

1698343360

Everyone at Timber Works was responsive and professional. The quality of work is great and the prices are very reasonable. I would happily use them again.

K D.

1698313392

TOP-NOTCH! These gentlemen are professional, responsive, knowledgeable, personable, affordable and efficient! This team is a prime example of a Company...

Walker Realtors

1698245252

They did a great job and was able to clear other areas in the time frame that I had hired them for. Great customer service and easy to work with!

Mike Mason

1697825448

These guys are great, on time, done when they said they would be done, cleaned up, left me completely blown away. If you have tree work that needs to be done calling anyone else is a waste of your time. I'm very hard to please, Timber Works took it way over the top, great job guys.

Mark Sutphin

1697635457

I've been living on a wooded lot for 28 years and have tried many tree service companies. None have satisfied me more than Timber Works. Their crews and staff are polite, professional and punctual. The clean up after the job is complete is fantastic. You can hardly tell there was any work done. I highly recommend using Timber Works Tree Care.

Michael Whitehead

1697234297

I have counted on Timberworks for years to help me maintain the trees in my yard. Their work is quick and professional. I have recommended their services to may.

David P

1697115329

On 10/10/2023, a Timber Works Tree Care team consisting of Benjamin Runion, Shawn Vance and Ryan Roquet arrived at my residence at 0730. They were challenged to cut and removed several massive trees that fell across my newly paved driveway blocking traffic to my home. From the start this team definitely displayed outstanding teamwork, proficiency at their professions and were always safety conscious. At no time did I see them waste time not even for well deserved breaks. I would definitely highly recommend this company for hire.

Jane Elliot

1697036779

I’ve used Timber Works twice now. First time, they took down a large, dead tree that was too close to the house. They employed state of the art robotics and had it down quickly and safely. Had enough confidence in them to call them back. Second job was taking out dead evergreens (thanks to the deer), tall, overgrown or dead trees threatening the fence and shed, and maintenance of other trees on the property. Again, the crew took care of everything and by noon were done. They took away the debris, leaving the property clean.I recommend Timber Works highly. The team is professional, respectful, and trustworthy.

Roger Bolland

1697032483

I like everything about Timber Works. From the initial contact, the prompt response in setting up the date and time to assess the work needed, prompt estimate and scheduling of the work to be done. The guys were here exactly when they said they would be and got right to work after checking details of the work. I am also impressed with how safety conscious everyone at the job site are ie: using the proper equipment, knowing where everyone on the site is before moving equipment ...Would never hesitate to recommend Timber Works!

Elliot Portera

1696430699

Can’t speak highly enough of Timber Works, they were professional, accommodating and their quality of work was excellent. We will be using them again for sure!

Peter O'Brien

1696351460

The Timber Works Team did a great job. They got our trees down and our entire yard cleaned well before the end of the day.

Randall Runk

1696273980

I have used Timberworks multiple times over the past three years. Their crews are amazingly efficient and skilled. I find their pricing to be extremely competitive. I doubt that there is any other tree company that can match their quality and value.

Barbara Hughes

1696180244

I am a happy, happy customer! TimberWorks helped push the mountain woods back from my small home and sheds by taking down some sizable trees in decline and removing brush. In one area, they limbed a large tree, and cleared and ground stumps and old logs left from a previous cutting. In another area (pics), a firepit was sitting unused because it was simply overgrown by trees and branches ... the crew made sure the area was made cleaner, more open, and safer for use. Their work made my whole property look clean and feel airier. With such efficient, personable, and professional crew, I highly recommend the company to conservatively assess and address timber needs with competitive pricing. So pleased.

Nicholas Proctor

1695408471

These men came out and did a fantastic job. They took down about 17 tall cedars and a couple black walnut trees. All were very tall. I was very impressed with how they took them down. Each tree was put down exactly where they wanted. Didn't touch any of the neighbors decks or any flower pots or anything else. The clean up was great. Not a leaf or limb left. This was totally a professional job. Would recommend them to anyone.

Kieran McGuire, Ed.D.

1695403824

Timber Works did two jobs for us in the past week. The first was to clear out a stand of pines and a large invasive Russian Olive growth, and to also clear timber and create hiking and 4x4 paths and a 1/4 acre camping area in our back 7 acres of woods. Using a SkidSteerer, it was all done in a day despite several fairly steep gradients. We have much more space, and the paths are wonderful, allowing us and our many grandchildren (and our resident wildlife) to roam throughout the difficult terrain.The 2nd job was to remove 5 large and dangerous dead trees, all of which were leaning into a meadow where we plan to build a treehouse and install a zipline. They felled the trees expertly and safely in one afternoon. All of the workers were easy to communicate with and very respectful of our goals, which they all met.The owner of the company made the estimate himself and appreciated all of my concerns and plans. The office staff were courteous and communicated times well in advance, as well as reminders both the day before the work and an hour prior to arrival. All equipment was moved around with knowledge of underground water, waste, and propane lines to prevent breakage and, except for the desired outcomes, without any trace of their having been there.I’d recommend Tree Works to anyone and am quite happy with every step of their process.

Johannah Brookwell

1694791027

From beginning to the end - top notch.. Quote was fast, in writing and contained all the details we spoke about. The price was great and our forestry mulching was done within a few days. The results were better than we expected. I am so glad we chose this company to do our work and would recommend them highly.

Scott Andrews

1693407297

The Timber Works entire team exudes a level of professionalism that is second to none.

David Kent

1692973660

Great company to work with. Received a quote in a timely manner. Service was performed with a few days of receiving the quote. Crew that performed the work did a great job!

Michael Elwell

1692302324

What an excellent company! Very professional, reasonable and skilled. They will be my “go to “ tree company.

A M

1691714460

Fast, courteous, clean. They took care of our tricky backyard area and stacked the wood. I would highly recommend Timber Works for any off your tree care needs.

Michael Whisenant

1691595675

Awesome! Had my tree down in 45 mins.

Hambleton Lawn & Landscape

1691095616

Timber works is an efficient, hardworking, and thorough team dedicated to excellent work and a quality outcome for every single job. For this reason, we frequently refer our clients to them for their larger tree care needs without hesitation. Timber work's attention to detail and excellent results are why we trust our clients with their company and why we have also been very satisfied using them for our own company's tree care needs in the past.

SMG:D Snow

1691010439

Another job well done!Repeat customer here for a reason.The Timber Works Crew is prompt, courteous, professional, and has always gone above and beyond in completing requests. Great value for the costs. Also, uses equipment that has lower impact on yards. Especially useful with those of us on sloped domains.

Arthur Piper

1690596124

The guy doing the estimating (George) is excellent. He was on time, communicative and professional - seems to have very high character. Both gentlemen who did the actual work were thorough and respectful. They know how to utilize their machines to do a successful job. They arrived when they promised and completed the work per the estimate. I would definitely use Timber Works again.

Larry Peters

1690548342

"Mac" McIntyre and his team were incredibly professional from beginning to end. I will be using them again. Awesome service!

Joan Kulp

1690464855

The workers were friendly, on time (even early), and did an excellent job. I especially appreciated the clean-up. I would recommend this company.

Robert Vander Woude

1689810952

From Scheduling an estimate to clearing the tree and stump, Timberworks was exceptional in their communication and execution of the work. They made it seamless to schedule, gave me text updates when to expect them, and the supervisor of the job called when he was enroute.Timberworks was easy and professional to work with and would call them without hesitation to do another job!

Douglas Stransky

1689124319

We had our property lines cleared. We had a good experience from day one; prompt response to our inquiry. Kurt was very professional and we were very happy he got everything done in the time proposed.

Bob Tuthill

1688844727

Great work, Excellent teamwork,clean up is unmatchable like they were never there, Thanks Guys!!!

Thomas Finn

1688682998

Timber Works did an excellent job taking down one of our large pine trees. The tree was tucked behind my shed on our fence, but the crew worked carefully protecting both my shed and fence.They cleaned up and carried away all the debris from their work.Polite, friendly, efficient, and professional describes my experiencewith Timber Works.

Al Hager

1688575100

The tree trimming was exceptional. Exactly what I wanted, not too much and not too little. Removed all of the cut trees and used a blower to clean up. Good crew.Will use them again.

Paul Perez

1687546104

Excellent customer service from front office to delivery. Great price with a reasonable delivery cost for being out of county. Great looking splits all hardwood as advertised. Everything went smoothly and the delivery was done right up to my wood racks so I had minimal moving and stacking. Love the timber works experience!

Ken Lober

1687359363

Overall positive experience with Timber Works, from the initial visit to bid the work, providing a timely fair quote, to the work being completed on time and on budget by professional well dressed employees using clean working equipment. If you need any tree service or forestry clearing, you can't go wrong with this company.

Donald Wolfe

1687288727

l meet with George Mac McIntyre, we went over what I needed, price was great,he sent a crew out, they were great, completed the work, clean up, best crew,best companty to work with, evert one should use them ,,, Thanks Don

Alison Teetor

1686761154

Timber Works did an excellent job mulching my invasive species. I would not hesitate to use them again, great job at a reasonable price.

Scott G.

1686685274

When was the last time a company showed up an hour early to get to work?? Well, today the Timber Works crew showed up early with 4 trucks, a wood chipper, a tractor and 7 guys ready to work! They cleared 20-30 downed trees, 5 massive piles of branches from our winter ice storm on High Knob Mountain and also took down a 50ft dead tree next to my new home. They did a fantastic job and we even negotiated a little extra work to knock down 4 other dead trees and turn them into wood chips! This is a 1st class company and I look forward to bringing them back in the fall to fell the last 125ft tall dead Ash tree in the back yard. Thank You to Ben and his crew for a fantastic job!

Grace

1686681976

We have used this company several times and they never disappoint. Would recommend to anyone who is looking for quality service.

George Goldman

1686573247

Great workers. Great job.

Patricia Goeke

1686153527

Timber Works is an excellent company to work with. We have used them several times in our yard to remove and prune trees. They are very responsive with all inquiries. Mac came out to review the project and provided a quote by the end of the day. The team that removed a tree for us and trimmed another tree arrived on-time, introduced themselves, and were extremely professional! Safety is clearly a priority for this company. They took great care to make sure they didn't disturb any of our other plantings. They removed the tree, limbs and debris from our property once completed the project. I highly recommend Timber Works!!

John Adams

1685450434

The team from Timber Works showed up to my heavily wooded lot and completed cleared it for my home site. They were incredibly professional, responsive, and efficient! It was incredible to witness. They were amazing to work with!

Jane Porter

1685113616

Ben and Ed were on time, courteous, professional, and completed the job by cleaning up. Worth every penny! Would recommend this company!Edinburg, VA

Allan Sylvester

1685099191

Once again, Timber Works performed in an excellent manner. They responded quickly to an emergency limb removal request, worked safely, and got the job done quickly.

Douglas Boughton

1684841933

The crew is very professional and polite. They're very good at their job. Always leaves the property with no debris and clean.

Karen Brown

1684798227

Great job! Crew very professional and through. Definitely will use again!

Bryan Simms

1684787769

Timber Works did a very effective and professional job removing three large trees.

Calvin Finney

1684684413

The Timber Works Tree Care team was wonderful! They removed a couple of trees for us and also a few tree stumps. The team was super responsive, very helpful, and very reasonably priced! I HIGHLY recommend Timber Works Tree Care to anyone and everyone I can!

Matthew McKay

1684620121

Highly recommended, let this company take care of your clearing and tree work,

Maggie McCartney

1684444330

Bradley Brown

1682780816

Our Timber Works crew was exceptional, removing twenty 90' trees that were threatening various structures on our property. The crew was on time, completed the work in a day, and kept the site clean with no collateral damage around our yard.I would recommend Timber Works for any tree project.

Jim Morris

1682378271

They removed a dying tree from our front yard. Very professional in all our dealings. Arrived early with a full crew and got right to work. Everything was done as stated in the contract. Took about 3 hours from start to finish and that included a complete clean up of the area. Would definitely use them again!

Daniel Hogan

1681823214

Did a great job mulching our wooded area. Showed up on time and completed the work professionally and as planned. We’ll use them again.

Shannon Mccullar

1681428869

Full day of Forestry Mulcher was the best investment I've made in this property. Great results, efficient, professional, friendly. Highly recommend.

Brian Prediger

1681323224

Outstanding job. Very professional and arrived on schedule. Clean up and grading was excellent would highly recommend.

John J

1680644153

Entire process, from estimate to finish, was just excellent! The job was to remove 8 large dead/dying trees (with 2 largest near house), forest mulch roughly an acre of fairly dense young trees, clear brush from near house and along ~500’ long driveway, etc. The Timber Works team was equipped with the equipment and skills needed to do the job both safely and efficiently. And, in addition to this, and being careful not to damage anything (eg, house, well, septic field), they were also very professional, courteous, and fast (~4.5hrs). TW earned my future business.

Bill Butcher

1680559805

Very professional and efficient! They showed up early and got the jobs done. We will use them again and we highly recommend them.

Les Flowers

1680558508

Great service!

Patrick Kornmeyer

1677875836

We hired Timber Works for a commercial job of stump grinding. They were professional and responsive on the business end, and efficient in getting the job done.

Jerry W

1675941493

We used Timber Works to clear a series of ATV trails and campsites on our property. James did an amazing job from start to finish. He arrived on time, made sure he understood what we wanted, called during the job if there was an issue, and the final product was perfect. We'll use Timber Works in the future.

Tana Hoffman

1675777870

Best customer service!

Janice Heltibridle

1675707536

Everyone was very friendly and professional. Took care to make sure to answer any questions we had or get clarification on what we wanted done. Very pleased with the forestry mulching they did to clear/reclaim overgrown fields. Looks like a different place!

Debbie Hunter

1675692429

Timber Works tree Service did a terrific job removing a large red Oak near my driveway. It was very close to a new deck and they were very careful not to let any of the branches fall on it.They come to your location and quote the job ahead of time. It will s very helpful in understanding how they will go about it.While on the job they communicate with one another and are so careful with the tree and surrounding areas.They have excellent equipment and are very respectful with it.I highly recommend them!

Susan OKelly

1675529306

Very professional, responsive and communicative every step of the way from initial estimate to completion of project. Costs were competitive with other bids and the entire job was very well done and completed on time. A pleasure to do business with them and highly recommended.

Matthew Weeden

1675373051

High quality work; exceptionally polite, respectful, and accommodating. Flexible enough to find a way that stayed within our budget. Hats off!

Glen Littlefield

1675108159

Today, I had the TW team come out and trim two of my trees. These professionals did a wonderful job! They ensured my requests for how I wanted the job done were met, cleaned up the debris and were done in an hour! Superb professionals! Highly recommend!

Mike Baker, Jr.

1673902820

Contacted TimberWorks after trying a different company that gave me an absurd estimate and then never showed up. TimberWorks was VERY professional - arrived for the estimate on time and gave me a detailed estimate and stayed in communication until the work was complete. Job was done expertly - very happy with the result, so much so that I recommended them to my parents who needed tree work and they were happy with the work done as well. Will definitely use again for future needs.

Kevin Whitaker

1673471017

Timber Works team showed up on time, did quality work, cleaned up after very well, and were very good with communications. Great outfit, highly recommended!

Joseph Miller

1673378560

Timber Works Tree Care team did a great job clearing the forest around my home. They are very responsive and professional. Highly recommend giving them a call.

Rick O'Brien

1673374802

This is the second time I've used Timber Works. They really have a great crew working for them and completed the job in a timely and professional manner. I will continue to use this company in the future and highly recommend them to others in the area.

Morgan McCabe

1672857436

Timber Works Tree Care are very friendly, knowledgeable and fast. They do great work and I can't recommend them enough!

Tom Cannon

1672856505

We had about 17 trees on a property that we needed to know the health of the trees. George was helpful online answering questions we had. But Jack, the owner, came out to evaluate the trees and confirmed that the trees were alive and not dead. Jack was very knowledgeable of trees and answered many questions I had. Did not rush the visit! Even though we did not use their services for tree removal or pruning, I was so impressed with their free evaluation - that I had to review them. Awards from Angie's list were very impressive also. Recommended due to this visit.

John Rupert Alderliesten

1672421609

A.D. Carter IV

1672322017

Catherine G

1671828784

Amanda Slate

1671723860

Amazing Company to work with. Having trained and well insured workers is so important in a dangerous job. Don’t skimp when it comes to hiring a tree care professional.

Eric Iliffe

1671720679

Easy to work with, excellent knowledge, and very professional.

Kimberly Runion

1671669347

Timber works came and forestry mulched behind my house and did a phenomenal job!! They was extremely well with communication and making sure I was more than satisfied with the finished product! I would absolutely recommended this tree company to anyone!

A.D. Carter IV

1671632622

I worked as a PM for one of the largest Insurance Restoration contractors in the tri-state area. I've called on Timber Works on several emergency occasions to remove trees off of homes and businesses and they have always done excellent work. I can't tell you what a difference it makes when your clients call you back to thank you for sending them. I cannot say enough about walking into a job site after they've finished.... I keep looking for the vacuums in their trucks because the place is so stinking clean. I wish all of my vendors were like Timber Works, my life would be much easier.

Eleanor Horner

1671569830

Hillary Horner

1671564622

TimberWorks came out to help us with forestry mulching and we couldn't be happier. Respectful, honest, and experienced crew. We will definitely be calling them back for work in the future!

Olivia Peters

1671480190

Removed large tree from front yard. The job was done in a timely and efficient manner. No mess was left behind. Great service. 10/10

John Galt

1671406675

Great job, crew is professional and safe throughout the whole process, and despite all the debris and equipment you can't even tell they were even here!

Kris

1671217973

a pleasure to work with and outstanding service

Annie Hambleton

1671143392

Had several trees pruned that were growing over our patio and yard. The crew was quick, efficient and professional and even cleaned up all the leaves that were already on the ground before they got there. Highly recommend!

Kim Buttleman

1670934080

A microburst or small tornado leveled about half an acre of big trees on our property. TIMBERWORKS did a very thorough and professional job trimming damaged trees and removing downed ones. We recommend them highly and will use them again.

lynda McDonald

1670378006

These guys were Superior!

Lynda McDonald

1670376935

Superior service from these guys today! We couldn't ask for more. Excellent!! We will recommend to everyone! Thank you so much.

Jane Marsh

1670356776

Timber Works did a great job of removing a half dead Maple tree in our backyard. They worked quickly and efficiently, paying attention to safety. They even cleared up the leaves that were there before they got to us. I would definitely recommend them!

Glenn Burdick

1669306817

The Timber Works crew removed two large oak trees and ground one of the stumps on my property. They started promptly at 8 am and were finished by 1 pm. They were very professional, safety conscious and used modern, well-maintained equipment which allowed the safe removal of these large, tall trees which were close to my house and my neighbor's house. All debris was chipped and hauled away and cleanup of the area was great. I couldn't be more satisfied with their work.

Susan Abraham

1667829764

The crew was efficient, professional and cheerful - all excellent qualities for a job well done.

Desiree Pitts

1667561078

I would highly recommend this business! This is one of the few businesses I’ve worked with recently who were on time, had GREAT communication skills, did a fantastic job, and had stellar cleanup! They answered all questions easily, were polite, and got the job done quickly, yet safely. Great job!

Linda Kidwell

1666659210

My own observations were utter astonishment at the speed, efficiency, and care with which Ben and his crew did the work. I spoke with Ben several times. He made sure that I was getting what was agreed upon and that I understood what was going on, as it was happening. He and the other fellows even impressed the neighbors! The noise is a drawback, but nothing could be done about that, given the machinery necessary to get the job done.All in all, great job, Timber Works!!!

Christopher Propert

1666636448

The folks from Timber Works were great - from the first call, through the estimate process and to the completion of the work, everyone was professional, personable, punctual, and just really good at their jobs. I would highly recommend them for any tree work you might have.

A Mason

1666367704

James Coyle

1666129862

Second time I've used this company, both times they have exceeded expectations. The crews have been absolute professionals, and do an amazing clean up job. Would highly recommend.

Patsy Hockman

1666050531

Our HOA (Frederick Woods) used TimberWorks to cut and remove 7 sizable trees. They also ground the stumps. In addition, we had them clear both sides of a drainage swale for several hundred feet. It was thick with mature brush. We then these guys show up it's a tree removal army. They show up with all the equipment needed to do the job and plenty of manpower. It is obvious that safety is paramount with this group. Everyone onsite utilizes proper PPE. They have done work for me personally and quite frankly, I can't imagine using anyone else. THANKS FOR A JOB WELL DONE!

Paul Evans

1665505916

We needed a large oak removed that was in the middle of our driveway within 15 ft of our electrical box and about 30 ft from our house so our concern was safety. While Timberworks quote was slightly higher than the rest, George explained how the job would be done and what equipment would be used and did it in a professional manner. We made the right choice because it was clear that his team knew what they were doing and did a great job. I wouldn't hesitate to call them again.

Jason Liu

1665372151

Everything was great from estimate to removal of the trees and clean up. Everyone I talked to was kind and courteous.

Kristin Jiles

1665001493

We had a cherry tree that was a real issue. Dead, dead, dead! Timber Works came out and removed it quickly, efficiently, and safely. We were very pleased. We also got firewood out of it. We highly recommend them.

Lena Neal

1664453690

I contracted with Timber Works TreeCare to cut down and remove 2 dead trees in my yard. The day before the work was to be done, I received a confirmation email from Joe, reminding me of the time they would arrive.The crew showed up on time and all were courteous and professional.. My husband and I were so impressed by the well orchestrated operation and communication between the crew.They worked hard for several hours, cleaning up as they went along. They used all safety precautions to ensure the process of cutting down the trees would not damage power lines, septic field and surrounding healthy trees.They did an amazing job for a fair price. I highly recommend this company. Would 100% use them again for future tree services.

Austin Feliciano

1664300743

They were trimming both trees and grinding up the stump at the same time. The team was on time, professional, fast, and they cleaned up after themselves. I will use them again.

Erin Simpson

1664215411

Very professional. On time. Responsive. Excellent customer service.

Evelyn Mattice

1663856199

They were efficient and completed the job to our satisfaction. We have a Timberworks sign in our yard, we would only advertise the very best.

Adam

1663783672

Great company, they were in and out taking down 4 locusts in 2 hours including grinding the stumps. They completely cleaned up like they were never here. Price was good and quality was even better. Would definitely be my first call for tree experts

Cindy K

1663683491

Timber Works Tree Care crew did a wonderful job trimming and pruning the trees on our property. We couldn’t be more pleased with the quality of the work completed today. This is the first time we have needed tree service at our new home and we’re so glad we chose this company. Their prices are very reasonable, they are efficient, our trees look great, and they clean up as they go. We will definitely call on them for future work. We highly recommend using this company, you won’t be disappointed.

Pamela Jenkins

1663365297

They were GREAT from start to finish! Met our expectations and much more. 100% satisfied!

Judy McIntire

1663246058

Timber Works Tree Care is AWESOME!!! We have used other companies in the past, but the Timber Works team surpasses all others. They delivered superior customer service from throughout the entire process.We would strongly recommend them for any tree services you need.

Teri Madden

1662666892

This is the second time we've used Timber Works and I am just as impressed this time as I was the last time a few years ago. The crew is beyond polite and were extremely careful not to destroy anything in their path. They cleaned up all messes from the tree before they left, including the debris on the street from the grinder. I definitely would use them again and recommend them to anyone who wants a professional job. Thanks to all the crew-----they are the BEST!!!!

Julia Y

1661531892

The gentlemen who took care of our tree trimming and stump removals did quality work, and were polite and professional. We will certainly use them again for future tree work!

Brian Hoard

1660674030

These guys are rock stars. They showed up with the best equipment, a team of at least 6 or 7 guys, and did everything we asked them to do. Removed several trees, stump grinded 2 trees, and trimmed back a tree from the house. They wore safety equipment and did everything including clean up in just a few hours. I've never seen tree people be so high tech. They were communicating with headsets under their helmets. So great!

Michael Jones

1658860358

I can’t express enough the professionalism of the team at Timber Works Tree care. From the first day I met with Mac to go over the options, the professional advice, the emails with the office team and finally the team itself that arrived on time as stated to remove the three dead trees, four other trees; including ones for my neighbor. All of which were in a shared back yard with limited access.
The removal team was safety oriented, fast, had great communication with all my neighbors and did an amazing job. They took care to do as little damage as possible to my neighbor’s yard, cleaned up more that I expected and was done and out before we knew it.
I highly recommend calling them for you tree removal and other tree care needs. Their prices for 8 trees, that were 60’ in height, totaled less than another company’s quote for just two trees. Adding to this, all our emails and calls were answered through out the whole process in less than 48 hours.

To everyone at Timber Works; thank you so much. I could not be happier with the work done today.

Growth Concepts

1651620833

Showed up on time, professional from start to finish, done quickly and cleaned up everything!

Mike MacNeil

1651079632

ShnorpyBottoms

1648763706

Once again, Timber Works did an excellent job. They pruned the trees exactly as I directed and then made additional improvements. They even cut back some large branches (which served as a launching pad for squirrels to the roof) for free.Highly recommend using this business.

Emika Burke

1647437453

We are so pleased with Timberworks' service and highly recommend them to friends and neighbors.We moved to a new property with what appeared to be a large dying maple in the yard. We first had Timberworks out to consult and give us an estimate. I appreciated the time they took to assess the dying tree, check other trees on our property, and even the advice to first see if our power company would cut back the tree because of its proximity to their lines.We weren't quite ready to pay for the project, but Timberworks reached out a few months later just to check on us as they were doing work in our area. We were ready this time! After seeing the crew in action, I don't think we could have hired a better company.The crew arrived early with perfect equipment for our job site (somewhat narrow access) that looked as well taken care of as all their safety gear. Because my young children were enthralled by the machinery, we watched most of the project, and we got to see everyone working seamlessly and efficiently to carefully dissect the tree without damaging anything. It was an awesome example for my kids to see. They cleaned up the site beyond what I expected and left us a beautiful pile of wood chips for our garden. On the way out, one of the crew noticed a shrub stump I'd been working on removing on my own and offered to yank it out. He managed that in about 30 seconds! After the project, a neighbor called us to marvel at the crew and find out the company name.Thank you, Timberworks!

Sheryl-Greg Sneathen

1643758054

Professional all the way, Fair price, workers courteous and respectful, super clean, not a twig left behind.

Jody Warfield

1643130882

Timber Care was responsive, on time, and did excellent work for a reasonable price. Recommend them 100%

Romona Ashby

1642794532

Overall, great job. Timber Works Tree Care representatives arrived on time. All work was professionally completed as specified in my proposal with Timber Works Tree Care. Excellent cleanup. I highly recommend Timber Works Tree Care.

Andrea Van Wambeke

1641313002

We've used Timber Works for help removing trees/limbs after storms for a few years now. They are always responsive and get here amazingly fast. We just had a huge snow storm, and they made it out to our house the next day to take care of a split tree limb. They are so nice, professional, and caring. Highly recommend!

Jay Brown

1637248422

Timber Works removed two large Maple trees from our front yard. They were professional, polite, very hardworking and quick I would highly recommend this company for any work you need done.

Ann Drinkwater

1631140783

Have utilized Timber Works for three separate jobs over the past couple of years. Each time they employed the highest quality and customer-focused approach possible. Extremely knowledgeable and easy to work with! I would not take a chance on using another tree company.

J Hubbard

1627585638

These guys are super responsive and did what they said they would do. Removed 2 big trees in my front yard, ground out the stumps, and hauled everything off. I would use them again.

Susan Zimmer

1624107631

I highly recommend Timber Works. They were responsive, timely and efficient. I was very impressed from the first conversation I had with their team. I live in a crowded typical community and with their large trucks there were still able to be discreet, efficient and neat with their work. They were in and out quickly and didn't leave a mess behind. The workers were respectful of people and children walking around making sure the sidewalks were clear and no debris went outside their designated area. I highly recommend Timber Works!

Random Stuff

1623351269

Very professional and fast. Even if you're on a budget there are options to cut costs and they were offered early in analysis. For me I'm on 21.6 acres and several options simply disposed of the deadwood out of sight on my own property. They handled that exceptionally well and saved a lot. Thank you!!(I wish I could rent your stump grinder by the day it was quiet and amazing. Even exposed/nuisance roots were turned to sawdust in minutes.)Very much worth it. I've had to have trees removed back in Maryland at my prior home and their pricing is realistic and competitive. Above that, superior professionalism during trying/covid times.

Jamison Ford

1618316355

A+. True professionals who does it the right way!

Danielle

1617124230

We had about an acre of trees mulched and cut down (stumps grinded). We are incredibly pleased with the service Jack, Ben and the crew provided. Everyone was very polite and provided clear communication throughout the process. We have every intention to use their services again in the future! Thanks again Timber Works!

Kathleen Williams

1614784311

Great describes the process all around! Really appreciate their communication and expertise! I had a tree removed and trimmed and was very happy with the end result! Would highly recommend!

David Garrett

1599754075

We used Timber Works to remove a 35 foot Oak tree and grind the stump in our front yard. It was located next to utility lines and great care was taken to avoid any damage. The crew was extremely professional, efficient and did a great job cleaning up the yard and street at the conclusion of the job. They were competitively priced with other major tree service companies. I highly recommend this company and we will certainly call on them again if we need additional tree services.

Melissa Clemmer

1597523504

On budget, on time and a job well done. Every bit of professionalism you would want for a serious job.

Erin Beber

1595875885

Timber Works did an AMAZING Job!! They confirmed the day before, showed up on time, worked hard all day long, and were professional! We had an old tree line in a a field cleaned up, old cattle fence removed, brush cut down and a field mowed. They did such a good job!! They took great care of the yard and cleaned up so well after the job was done. Highly recommended. We will definitely use them again!

Cheryl Ritenour

1595676380

This is the second time we’ve used Timber Works (my sister has also used them). They are absolutely awesome!!! The guys are all so nice and respectful and work like busy bees when they’re here! You could never ask for better service. Jack (the owner) is responsive and so great to work with!! Joe (office staff) is always so pleasant. We couldn’t have asked for a better experience!! Our yard looks so beautiful!!!! We love it!!!

Kimberly Cogley

1595615501

My experience with Timber Works Tree Care was exceptional from the start of the free estimate to the removal of my tree. On the day of my tree removal, they showed up on time, were very professional, and took the time to make sure all debris was cleared away! I highly recommend Timber Works Tree Care!

Mike T

1595610335

These guys were amazing. Not only were they on time and did an excellent job. But they did it so fast I couldn't believe it. They took care of everything I asked and did an amazing job. Would highly recommend to anyone.

Chris Stemp

1594324321

The entire experience was fantastic. Jack helped me understand exactly what we needed to do on my property to achieve the results I was looking for and he then exceeded my expectations. He's extremely knowledgeable, friendly, and professional. I would recommend them to anyone.

Juvy Stephens

1593828809

The whole team was amazing, friendly and professional! Highly recommended..

Richard Williamson

1593654537

I got three bids to remove an Oklahoma Redbud from my front yard. Timber Works was actually the lowest by far, which initially made me a little leery because the other two were fairly close. After meeting Jack, the owner, it sealed the deal. He told me the price up front, looked me in the eye and gave me a firm handshake. My wife said the crew wasted no time whatsoever, cleaned up very well and didn’t leave a trace. If I had more work for them, I wouldn’t hesitate, and neither should you. Very professional outfit, very easy to deal with, and I saved $500.

Cecelia Geller

1593458979

The entire team are very respectful, professional, and know exactly what they are doing. We were quoted a fair price for the amount of work completed and will definitely return for more work. If you want someone knowledgeable about trees and who won't give you bad advice, this is the company to go with!

Bud Phelps

1591113032

The job went great... 10 trees right next to our house... friendly and knowledgeable staff and the job done was excellent, including the attention to detail, and clean-up of the work-site afterwards. Definitely would use again and highly recommend!

Alison J.

1590993734

Professional hardworking guys. They did two days of work on our property. Took down many trees. Some huge. Some small and some dead. They busted...

Kelly P

1589983219

Did a great job removing some old trees, cleaning up and putting everything back in order.

Jen

1585874523

There are not enough positive words to describe Timber Works! Timber Works recently provided us with several tree services, and we could not be happier with the end result! We 100% recommend Timber Works to anyone looking for a tree service company who is extremely professional, trustworthy, provides great customer service, and who will provide you with quality work!

Debra Walker

1585607787

Timber Works trimmed/removed overgrown branches on three trees in my yard. It was obvious they know their business from the moment a representative came by to give an estimate on the work I needed. He recognized the importance of removing branches for a healthier tree rather than “topping off” as another less experienced company suggested. Their estimate was also significantly less than the other company. Work was performed exactly as promised and my yard was cleaned of all debris. I will definitely call on them again in the future.

Romona Ashby

1584375274

I am very satisfied with the professional service (trimming/pruning of my overgrown tree) that I received from Timber Works Tree Care. Highly recommended.

ShnorpyBottoms

1579459952

Highly recommend Timber Works. They removed a huge Holly tree from our Garden which was wedged in between two homes. They were punctual, professional and a pleasure to work with. They did an impeccable job.

Danita Graham

1578757375

These guys make it look so easy. Professional, responsive and reasonable prices. Thank you Timber Works!!

Ashraf Shalaby

1574262003

Jack and his crew did an excellent job clearing thick brush and taking down trees as well as stump grinding. Our yard looks a million times better and we couldn’t be happier with the work! Definitely recommend Timber Works to anyone who needs similar services.

Richard L.

1572282433

This is my second time using Timber works. This time to remove two large branches dangling over my cabin, two dying and very tall pine trees and general...

Take that L on the way out

1569500138

Excellent work. Fast and friendly. Great job cleaning up too! Definitely would use again.

Ryan Yost

1566586652

Responded quickly and got the job done.

Lisa Cartwright

1563394078

Timber Works removed a tree from my property and did an awesome job. It was done quickly and efficiently and cleanup afterwards was great!Highly recommend them!

Will Campbell

1562628847

Good communication, great work and left the lawn clean. Definitely found our tree service people!

Lynnette Lofton Embree

1555373976

Timber Works Tree Care does an incredible job of taking down trees and grinding the stump afterwards. These guys are the best I’ve seen and I HIGHLY recommend them. Thank you for an awesome job!!

Morgan G.

1553089087

Cannot believe I'm the first to write a review.After having a disappointing meeting with another tree company first thing this morning, I gave Timber Works...

Mickey Russ

1540301978

Timber Works is the best. Polite and courteous uniformed crew always does a phenomenal job. They complete their work on time and on budget. I trust Jack and his men implicitly and would definitely recommend them for all of your tree work. -Mike R., Washington DC

Mary McMahon

1537971471

Fast and efficient. Great job!

John Hambleton

1528811978

I've used Timber Works Tree Care for multiple projects. They're professional, reliable and great to work with. I will definitely use them again in the future.

Angela Caprigno

1527068535

Excellent service! Highly recommend Timber Works!

Robert Hambleton

1526505168

If you are looking for honest, quality tree work, Timber Works is the place to call. Jack and his team are very professional and offer great client service!

Avery Harper

1523310785

Prompt, professional service when we needed quick help for the removal of a down tree at our summer camp!

Barabara Dillon

1521118872

Great crew !! Great job removing our tree next to the houxe.

Gary Coad

1521079256

Jack and his team have consistently exceeded expectations every time we have used Timber Works. Unlike most contractors in the area, if they say they will do something it will get done and done right the first time. Competitive pricing and high quality work - don’t hesitate to hire.

Mary Minick

1520532575

Great company! I highly recommend their services!

Jennifer Thompson

1520475860

Awesome company :) Awesome people! Amazing Work! Definitely a company I trust

1520418789

1520412331

1520394376

1520391893

These guys are top notch! They removed the trees in front of my house very efficiently and with out any issue. They are extremely professional and I would recommend them to anyone looking for any sort of tree care.

Jennifer M Thompson

1520174058

George McIntyre

1515168980

Used Timber Works twice and have been very pleased each time. I will use them again. Very neat and professional.

Julie Drinkwater

1504975318

Timber Works removed several trees from our yard. They did an excellent job, were pleasant, professional, and hard working. They cleaned up all brush, stacked wood as requested, and did all work quickly and efficiently. I am having them do more work in the yard this Fall.

Jack Donohue was very attentive to all of our needs. He took the time to listen to all questions and thoroughly addressed them to our satisfaction.

I am very pleased with their work and highly recommend their services.

Diane Gaige

1498174536

These guys are AWESOME! They are quick & and very honest. They do an excellent job, way above & beyond their service. They rake, sweep, and pick up all extra branches from your yard. They are quick and can remove a tree w/in an hour. Very price competitive. Definitely will use again for our needs. Great group of friendly guys!

Amy Walk

1483841243

We needed a couple of trees removed behind our house. They were very responsive to set everything up, showed up on time and did an excellent job. Very reasonably priced. Highly recommend!

Carol Phillips Stewart-Davis

1468806816

These guys are great...they took down 2 trees for me and have delivered 2 loads of firewwod. Always on time, polite, clean up after job...great company.

Maggie Echaniz

1465073994

These guys took down a mess of trees for me today, cleared out a ton of brush, and they even cut and stacked some of the wood for our summer bonfires! A-plus job, including cleanup!

Penny Chappell

1462319347

Timber Works Tree Care are very trustworthy & do excellent work! Jack Donohue & his crew was here to do their job. It was raining & I didn't think they was going to be able to cut the tree down, but guess what, they were here and the rain didn't stop them! Thank you again Jack & your crew for doing an awesome job! I will definitely recommend you to anyone who needs tree care! Penny & Ray

Mike McGrath

1459242008

Anthony Price

1458575548

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